Peggy Zappone’s training and experience in mediation are extensive. After completing a three year certification program through the Dispute Resolution Center of Snohomish and Island Counties, she has continued to deepen her skills through training provided by the Federal Mediation Conciliation Services.
Peggy’s experience includes workplace mediation, family mediation (parenting plans), large group facilitation, small claims and landlord/tenant disputes. For 16 years, she has been dedicated to the effectiveness and productive outcomes that emerge due to the mediation process.
MA degree: Mediation/Education, Antioch University, Seattle, WA (1996)
BA degree: History, Washington State University, Pullman, WA (1981)
- Human Resources in Education Leadership Certification (2013)
- Principal Certification (2002)
- Mediation Certification, Dispute Resolution Center of Snohomish and Island Counties (1997)