JaneAnn Z. Gifford

OutsEyedin Consulting LLC

Bloomington, Indiana 47401


Child Custody, Child Support Modification, Conflict, Divorce, Domestic Relations, Employment, Family, HOA, Landlord/Tenant, Wrongful Termination

Alternative Dispute Resolution Specialist

Strengthening Connections, Solving Problems, Transforming Relationships

Leverage relationship and workplace management skills to identify sources of conflict and guide organizations, families, teams and individuals to discover and achieve solutions.  Thrive on challenging the status quo, problem-solving, and advocating constructive, proactive change. Champion of innovative process design that broaden perspectives and produce well-integrated solutions.

Areas of Expertise:

Conflict Management | Communication | Relationship Management | Change Management |

Process Improvement Architecture | Virtual Team Leadership | Technology Project Sponsorship

Professional Experience

OUTSEYEDIN CONSULTING, LLC, Columbus, IN Principal                                                                                                   2018- 2019

Developing an organization to provide alternative dispute resolution services across a wide spectrum of conflict.

Established partnerships between Center for Justice and Mediation Center (CJAM) with other non-profit organizations, extending mediation and facilitation services on-site in lower income areas in Bloomington, IN.

COMMUNITY JUSTICE AND MEDIATION CENTER (CJAM), Bloomington, IN                                                                       2016 - Present         

CJAM is a private, non-profit dedicated to providing an efficient alternative for resolving conflict and promoting restorative justice. 

Senior Mediator

•Promoted from Lead Facilitator, January, 2019 having facilitated over 75 restorative justice and community mediation cases.  Restorative justice cases include those within the Shoplifting Theft Education Program (STEP) and the Victim-Offender Reconciliation Program (VORP).

•Led revision and reformat of STEP curriculum to simplify and streamline content.

•Interviewed CJAM practice leaders and experts to document and reconcile process flows for three programs (STEP, VORP, and Community Mediation).


   Master of Arts (MA), Negotiation & Dispute Resolution, Werner Institute, Creighton University, Omaha, NE, Practicum:
                                      Virtual Team Leadership and Effectiveness

   Master of Business Administration (MBA), Operations Management, Indiana University, Bloomington, IN

   Bachelor of Arts (BA), English Literature, Carleton College, Northfield, MI


Certification | Awards | Recognition | Leadership

    Employment Law Mediator – Cornell University, Scheinman Institute on Conflict Resolution: Nuclear Regulatory Commission

    Registered Domestic Mediator – Indiana Supreme Court

    Senior Mediator – Center for Justice and Mediation, Bloomington, IN

    Section Co-Chair Workplace/Ombuds and Member Association of Conflict Resolution

    Member, Indiana University Supply Chain Academy Board, 2012-2015

    Lifetime Certified Purchasing Manager, Institute of Supply Management

    Certified Six Sigma Green Belt, Project Sponsor, and Chairman's Six Sigma Quality Award, Cummins Inc.

    Indiana Minority Supplier Development Council (IMSDC) Decision Maker of the Year, 2009

11506 West Youth Camp Road
Columbus, IN 47201

P; 812-343-3118
E: [email protected] 
    [email protected]